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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ann Marnie

April 29, 2025

5  out of  5
rating by Ann Marnie
"A pleasure to do business with. Doug stayed on top of things without being pushy. Got me new policies on my home and car at a better price"
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Janel Williams

April 28, 2025

5  out of  5
rating by Janel Williams
"My agent, Doug is always very pleasant understanding and helpful every time I call with a concern or going through my renewal Processes! He’s always intuitively informative and it’s always a Comfort and Joy speaking and dealing with State Farm with all my coverage concerns and questions. I don’t even wanna get started with the savings! All I can say is, If you’re not with State Farm you’re missing out!!"
We responded:
"Thank you, Janel, for sharing your experience with us. It's wonderful to hear that Doug has been consistently pleasant, understanding, and helpful during your interactions. We're glad to know that you find comfort and joy in dealing with us for your coverage concerns and questions. Your feedback about the savings and overall satisfaction is greatly appreciated. We look forward to continuing to provide you with excellent service."
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Tina Pinkerton

April 25, 2025

5  out of  5
rating by Tina Pinkerton
"Walked into State Farm today to see if My husband and I could get better rates on auto and home insurance. Little did we know The insurance that we had would not have covered us properly in certain events in both auto and home ! We were underinsured and it was overpriced! Doug Sat down and took time to explain everything plus the best is we did save money on our auto insurance. So we have accurate insurance enough coverage and saved money! THANKS DOUG!!!!"
We responded:
"Thank you for sharing your experience, Tina. It's great to hear that Doug was able to assist you and your husband in finding the right coverage while also saving money. Ensuring that our customers have the proper protection is a top priority, and we're glad Doug could provide the clarity and support you needed. Your feedback is truly appreciated!"
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Trina McGuire

April 25, 2025

5  out of  5
rating by Trina McGuire
"Doug was very helpful and pleasant to talk with also."
We responded:
"Thank you, Trina, for sharing your positive experience with Doug. It's wonderful to hear that he was helpful and pleasant during your interaction. Your feedback is greatly appreciated and encourages us to continue providing excellent service."
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Gregory Palmer

April 13, 2025

1  out of  5
rating by Gregory Palmer
"Horrible agent from what I can tell. All my credit cards were compromised. so I got new ones, but forgot to change the auto pay in State farm app. for the first time ever my autopay didn't go through as planned. Been on autopay since I signed up years ago. Instead of reaching out to me and letting me know there was a problem with my payment, they decided to cancel my entire policy. House, autos, motorcycle everything. After a week they finally did reach out to let me know that there was a problem with the payment (which was easily fixed with the new card). But by then my policy had been canceled for a week. No notice, no warning, nothing, just canceled. Now I'm in trouble with my creditors because I have a lapse and coverage. that's a pretty piss poor way to handle a customer with no late payments, no miss payments, no speeding tickets, no accidents, nothing on my record. Absolutely no grace period whatsoever. I was canceled the second my autopayment didn't go through. To be fair I don't know if all insurance agencies and agents are this cutthroat, but one things for sure if you're a second late on your payment for any reason to LARRY ICE, STATE FARM Maplecrest road,fort Wayne Indiana your entire policies going to be canceled. If you are going to use him, I suggest setting up payments two to three weeks in advance of due date to avoid the problems I'm having right now."
We responded:
"Greg, We strive for excellent customer service. We believe there may be some misunderstanding and happy to review discuss any issues for solution. Feel free to contact the office at your convenience. Larry Ice"
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Danielle Daugherty

April 4, 2025

5  out of  5
rating by Danielle Daugherty
"So far I am super satisfied working with Larry Ice ll. They were able to get us an outstanding quote on Homeowners insurance, so we switched our car insurance also. I would definitely recommend them to anyone looking for a quality insurance products at a descent price!"
We responded:
"Thank you, Danielle, for sharing your positive experience with us. It's wonderful to hear that you are satisfied with the quote you received for homeowners insurance and that you decided to switch your car insurance as well. Your recommendation means a lot, and we're glad to provide quality insurance products at a price that works for you. If you have any questions or need further assistance, feel free to reach out."
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Tim Roberts

April 4, 2025

5  out of  5
rating by Tim Roberts
"Great to work with, got me some great rates just what I was looking for"
We responded:
"Thank you, Tim, for sharing your experience. It's wonderful to hear that you found the rates you were looking for. Your feedback is greatly appreciated and helps us continue to provide excellent service. If there's anything else we can assist you with, feel free to reach out."
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G G

April 3, 2025

5  out of  5
rating by G G
"Seamless change and great follow up."
We responded:
"Thank you for sharing your experience. It's wonderful to hear that the process was seamless and that you appreciated the follow-up. Your feedback is greatly valued and helps us continue to provide excellent service."
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Matthew Walker

March 25, 2025

5  out of  5
rating by Matthew Walker
"Doug helped me save over $600 in insurance over 6 months compared to progressive. Thanks Doug!"
We responded:
"Thank you, Matthew, for sharing your experience with us. It's fantastic to hear that Doug was able to help you save significantly on your insurance. We appreciate your trust in our agency and are delighted to have you as a valued customer. If there's anything else we can assist you with, please feel free to reach out."
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Callahan Ostrowski

March 24, 2025

5  out of  5
rating by Callahan Ostrowski
"I worked directly with Doug on switching my car and renters insurance over with him. Extremely helpful during the process and set me up to save the most amount I could. Definitely recommend requesting for Doug when dealing with your insurance needs."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Doug was able to assist you effectively and help you save on your car and renters insurance. Your recommendation means a lot, and we're glad to have been able to meet your needs. If there's anything else we can do for you, feel free to let us know."
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Joe Lauer

March 18, 2025

5  out of  5
rating by Joe Lauer
"I got off work late and wound up calling their office literally three minutes before it closed. Courtney answered the phone and was very courteous and respectful. She got me to Kaylie who stayed over almost an hour to explain everything in detail and tailor made auto and renters insurance policies for my family. My wife and I appreciate the knowledge and professionalism of both of these ladies. Needless to say we signed up happily. Thank you both."
We responded:
"Thank you, Joe, for sharing your experience. It's wonderful to hear how Courtney and Kaylie went above and beyond to assist you and your family. Their dedication to providing detailed and personalized service is something we strive for with every customer. We're delighted that you found the right policies and appreciate your trust in us. Your feedback means a lot, and we're here whenever you need us."
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Lieren Andersen

March 18, 2025

5  out of  5
rating by Lieren Andersen
"Doug was very helpful in finding me the lowest full coverage options and discounts 10/10 recommend!"
We responded:
"Thank you, Lieren, for sharing your experience! It's wonderful to hear that Doug was able to assist you in finding the best full coverage options and discounts. Your recommendation means a lot to us, and we're delighted to have earned your trust. If there's anything else we can do for you, please let us know."
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Rebecca Hackett

March 7, 2025

5  out of  5
rating by Rebecca Hackett
"Thank you, Kalie, for helping me with my Auto Insurance. You explained everything to me so well. I’m excited about having State Farm Insurance."
We responded:
"Thank you for sharing your positive experience with Kalie and our team. We're delighted to hear that you found the explanation of your Auto Insurance clear and helpful. It's wonderful to have you with State Farm Insurance, and we're here to assist you with any of your insurance needs."
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Patrick Hauer

March 6, 2025

5  out of  5
rating by Patrick Hauer
"great agency, Doug is fantastic to deal with"
We responded:
"Thank you, Patrick, for your fantastic review! We're delighted to hear that you had a great experience with our agency and that Doug was able to assist you so well. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If there's anything else we can do for you, please let us know."
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Laura Vachon

March 6, 2025

5  out of  5
rating by Laura Vachon
"State Farm goes above and beyond! They reached out to let me know about better benefits I wasn’t even aware of, showing they truly care about their customers. It’s great to have an insurance company that’s proactive, helpful, and always looking out for my best interests. Highly recommend for their top-notch agents and services!"
We responded:
"Thank you, Laura, for sharing your positive experience with us! It's wonderful to hear that our team could provide you with valuable information about your benefits. We strive to be proactive and ensure our customers feel supported and informed. Your recommendation means a lot to us, and we're glad to have you as part of our State Farm family."
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Reeva Beiser

March 4, 2025

5  out of  5
rating by Reeva Beiser
"Always great wonderful service!! ❤️"
We responded:
"Thank you, Reeva, for your wonderful feedback! We're delighted to hear that you consistently receive great service from our team. Your satisfaction is our top priority, and your kind words mean a lot to us. Looking forward to continuing to serve your insurance needs!"
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Kiran Virk

February 18, 2025

5  out of  5
rating by Kiran Virk
"Everything was very well explained and great prices. Had a great experience"
We responded:
"Thank you, Kiran, for sharing your positive experience with us. We're delighted to hear that you found everything well explained and appreciated our pricing. Your feedback is invaluable, and we're glad we could provide you with a great experience."
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Debbie Jennings

February 18, 2025

5  out of  5
rating by Debbie Jennings
"I just decreased my auto insurance by 50% by switching to State Farm! It was so quick and painless only took a short phone call. 😄😃😀"
We responded:
"Thank you, Debbie, for sharing your experience! It's wonderful to hear that you found the process quick and easy, and that you were able to save on your auto insurance. Your feedback is greatly appreciated, and we're glad to have you with us at State Farm."
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Andrea Clark

February 13, 2025

5  out of  5
rating by Andrea Clark
"Doug was very easy to work with. Process was fast and very informative. I felt like he went above and beyond to search for the best coverages. I will definitely recommend him to my friends and family!"
We responded:
"Thank you, Andrea, for sharing your positive experience with Doug. It's wonderful to hear that the process was smooth and informative for you. We're glad Doug could assist in finding the best coverages and that you feel confident recommending us to your friends and family. Your feedback is greatly appreciated!"
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Rich Hetrick

February 11, 2025

5  out of  5
rating by Rich Hetrick
"Very helpful saved me $50 a month"
We responded:
"Thank you, Rich, for sharing your experience. It's wonderful to hear that we could help you save $50 a month. Providing valuable service and savings is what we strive for every day. If you have any more questions or need further assistance, feel free to reach out. Your feedback is greatly appreciated!"
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Brian Loucks

February 11, 2025

5  out of  5
rating by Brian Loucks
"So incredibly easy to work with!"
We responded:
"Thank you, Brian, for your kind words and the excellent rating! We're delighted to hear that your experience with us was incredibly easy. Providing exceptional service is our top priority, and your feedback is greatly appreciated. If there's anything else we can assist you with, please feel free to let us know."
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oneeyed cole

February 10, 2025

5  out of  5
rating by oneeyed cole
"Kaylee was awesome! She was kind and patient. She took extra time to answer every question I had. I would recommend her to everyone!!"
We responded:
"Thank you for sharing your experience with us! It's wonderful to hear that Kaylee provided such kind and patient service, taking the time to address all your questions. Your recommendation means a lot, and we're glad to have met your expectations. If there's anything else we can assist you with, please let us know."
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Roy Cat

January 30, 2025

5  out of  5
rating by Roy Cat
"IT was great, I was treated with respect and given a good policy at a fair price, which is exactly what I wanted!"
We responded:
"Thank you for sharing your experience. It's wonderful to hear that you felt respected and found a policy that meets your needs at a fair price. Your satisfaction is very important to us, and we appreciate your feedback."
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Bertie Sellers

January 29, 2025

5  out of  5
rating by Bertie Sellers
"Doug explained what type of insurance i was getting .very curtous."
We responded:
"Thank you, Bertie, for sharing your experience with us. It's great to hear that Doug was able to clearly explain the type of insurance you were getting and that you found him courteous. We appreciate your feedback and your perfect rating. Your satisfaction is important to us, and we're here to assist you with any future insurance needs."
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Scott Grimm

January 23, 2025

5  out of  5
rating by Scott Grimm
"I worked with Doug and he was a true money saver, my other insurance company was going to raise my rates over 200 per month with no accidents or tickets and would not give me an explanation they are also trying to make it tough for me to cancel my policy, I had to argue to get them to stop my autopay. Doug got me set up with a great price and great coverage!! I would recommend anyone looking for better price and coverage to reach out to him"
We responded:
"Hi Scott, Thank you so much for sharing your experience! I'm thrilled to hear that Doug was able to help you find a great price and coverage. It's always our goal to make the process as smooth and beneficial as possible for our customers. Your recommendation means a lot to us! "